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Job Description

  •  Job Code:  HS Brands Pvt. Ltd   
     Job Title:  

    Client Servicing Executive


     Company Name:  HS Brands Pvt. Ltd
  •  Work Experience Required:  01 Y to 03 Y Share
     Location:   Bangalore
     Minimum Education Requirements:  Any graduate
     Point of Contact for CV's / Email ID:  starter3@multirecruit.com

 Company profile: 

Welcome to the exciting world of mystery shopping! With over 10 offices across US, Europe, Asia and Australia, HS Brands is a global leader in the mystery shopping industry. Started operations in India in 2008, HS Brands is currently associated with the best brands across automobile, retail, F&B, hospitality, financial services, real estate etc. HS Brands provides the most unique career opportunities in India to gain insights across multiple industries.

 Company Address:  

Address


 Job Description: 

Key Functions & Roles of the Candidate:

·         Be responsive to all client requests

·         Understanding the client’s needs and the internal resources available to you throughout the production cycle by clearly and proactively managing communications between our staff and clients.

·         Coordinate projects by communicating effectively with client & production team to follow all steps to ensure project stays on track.

·         Provide EXCELLENT customer service with a positive attitude to every client, on every occasion.

·         Receive, coordinate & assign existing customer requests through Ops team

·         Preparing estimates

·         Managing timelines

·         Providing clients with timely updates and status

·         Attending all staff briefings and project status check-ins each morning

 

 

Specific Skill Set:

·         Must have excellent written & verbal communication.

·         Must have strong follow-up skills.

·         Proficient in Microsoft Outlook, Word, Excel.

·         Must have excellent phone skills & etiquette.

·         Must be willing to learn new things.

 

 

  •  Number of Vacancies:  
     No of rounds of Interviews:  
     Travel & Allowance:  
  •  Languages:  
     Annual CTC:  INR 2.75 Lac – INR 3.5 Lac
     Work Timings:  

 Any other skill set: 
Flexible working in weekends, if required


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