Job Code: HS Brands Pvt. Ltd
Client Servicing Executive
Company Name: HS Brands Pvt. Ltd
- Work Experience Required: 01 Y to 03 Y
Minimum Education Requirements: Any graduate
Point of Contact for CV's / Email ID: firstname.lastname@example.org
Welcome to the exciting world of mystery shopping! With over 10 offices across US, Europe, Asia and Australia, HS Brands is a global leader in the mystery shopping industry. Started operations in India in 2008, HS Brands is currently associated with the best brands across automobile, retail, F&B, hospitality, financial services, real estate etc. HS Brands provides the most unique career opportunities in India to gain insights across multiple industries.
Key Functions & Roles of the Candidate:
· Be responsive to all client requests
· Understanding the client’s needs and the internal resources available to you throughout the production cycle by clearly and proactively managing communications between our staff and clients.
· Coordinate projects by communicating effectively with client & production team to follow all steps to ensure project stays on track.
· Provide EXCELLENT customer service with a positive attitude to every client, on every occasion.
· Receive, coordinate & assign existing customer requests through Ops team
· Preparing estimates
· Managing timelines
· Providing clients with timely updates and status
· Attending all staff briefings and project status check-ins each morning
Specific Skill Set:
· Must have excellent written & verbal communication.
· Must have strong follow-up skills.
· Proficient in Microsoft Outlook, Word, Excel.
· Must have excellent phone skills & etiquette.
· Must be willing to learn new things.
Number of Vacancies:
No of rounds of Interviews:
Travel & Allowance:
Annual CTC: INR 2.75 Lac – INR 3.5 Lac
Any other skill set:
Flexible working in weekends, if required
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